Commercial Policy

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Product quality, technical support and customer service are areas where ALUMINIUM OF GREECE is striving for constant improvement of its performance.

Commercial Policy

Trading Policy

The operations of MYTILINEOS have been a synonym for the sector’s impressive growth in the wider region and has translated to valuable experience in terms of industrial and trade practices.

With its fully vertically integrated alumina and aluminium production facilities, coupled with the advantage of direct access to sea transport, the Company today offers to its clients flexibility, know-how and dedication to serve their needs through practices that have established it as a major player both in the domestic and international market.

Product and Service Quality

The products of MYTILINEOS are certified in accordance with the ISO 9001:2000 International Quality Standard. Company operations are guided by the aspiration to provide high-quality, innovative products and services, and all employees are committed to the Company’s Declaration on Quality Policy.

At the same time, technical collaboration and support at the level of the Company’s individual departments, customer service and the improvement of the overall commercial offering are the key areas where the Company strives for continuous improvement.

Pricing Policy

The sale prices for the Company’s products are in line with the framework of the international market for aluminium, and are a function of the following:

  • The international aluminium prices, as these are determined by the London Metal Exchange (LME);
  • The surplus value of the product, which stemsfrom the characteristics of each product type, the particularities of the market, as well as the  terms and conditions of each specific commercial agreement; and
  • The EUR/USD exchange rate (for converting international prices denominated in US Dollars).

Credit Policy

In parallel, with a view to serve its clients, MYTILINEOS applies a commercial credit policy which is in line with the prevailing standards in industry and with the sector’s transaction practices. This policy is accompanied by strict criteria for the selection of clients and by rigorous monitoring of the credit granted to them, in order to minimise commercial risks.

Product sales are the responsibility of the Company’s Commercial Services Direction. For additional information, comments or queries regarding our commercial activities, please contact us at:

ALUMINIUM OF GREECE
Commercial Services
8 Artemidos Str.
GR-15125 Maroussi
Tel.: +30 210 3693106+30 210 3693106
Fax: +30 210 3693108
e-mail:  sales@alhellas.gr